This registration document is created according to the EU directive (EU) 2016/680. The data controller of the personal data of website users is VeNove (y-tunnus: 2917990-5) and the Register is called VeNove's customer register.
Purpose of the processing of personal data
Personal data is processed for purposes related to the management, administration and development of the customer relationship, as well as for the provision and delivery of services and the development and invoicing of services. Personal data is also processed for the purposes of clarifying possible complaints and other claims.
In addition, personal data is processed in communications to customers, such as for information and news purposes and in marketing. Personal data is also processed for purposes related to electronic direct marketing.
The customer has the right to prohibit direct marketing directed at him. The customer also has the right to know what information about him is in the register and the right to correct incorrect information.
The data controller processes the data herself.
What information is collected?
The register contains the following personal data on all registered customers:
- basic information and contact information of the person: first name, surname, address, telephone number, e-mail address, order history and delivery tracking information
- information relating to the person's business or other organization
- personal direct marketing authorizations and prohibitions.
The data collected in the register shall be kept only for as long and to the extent necessary in relation to the original or compatible purposes for which the personal data were collected.
The need to retain personal data shall be assessed every four years and in any case the data relating to the data subject shall be removed from the register 6 years after the end of the data subject's customer relationship with the controller and the completion of the customer relationship obligations and measures.
Data transfer outside the EU or the EEA
The registry administrator shall not disclose the information to third parties.
Registry security principles
The register shall be used only by persons whose job description includes its use. Each user in the register has a personal username and password. Users are bound by professional secrecy. No paper printout is kept from the register.
The service uses various social media components that allow the user to transfer information to various social media. We recommend that you read the privacy statements of these service providers.